Business Advantages of using cloud telephony

Cost: If you had to setup your own phone system, it would involve procuring EPABX boxes or servers, getting PRI lines provisioned and to top it all, you need to spend a lot of time, effort and money on maintenance.By opting for cloud telephony, you don’t need to worry about all of this. You can concentrate on your core business.

Quick to setup: Cheap, quick, and easy to implement Cloud PBX(Private Branch Exchange). Less dependency required for in-house IT resources.

Resiliency: Resilient cloud-based services assured semaless communication. Power backup helps your communication or other system on the cloud to be up at any time of the day.

Mobility: Cloud telephony grants you full phone-system functionality wherever there’s an internet connection. You can change answering rules, access voicemail and fax messages and view call activity, regardless of your location.

Actionable Insights: Get key metrics, understand performance and optimise your operations with cloud telephony. Cloud telephony allow you to get detailed reports with data including call volumes the number of calls missed, agent productivity, duration of calls and a lot more.

API Integrations: Our cloud-based APIs can easily integrated existing software like CRM, Helpdesk, and database. Every time you make a new call or send a new text, you can automatically update it in your CRM using our APIs.

Please feel free to give us a call, contact us through the contact us form or you can also take a walk to our office. We'll feel happy to discuss your requirement over a coffee.'